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  • Your audience can’t hear you… or maybe they’re just choosing not to?

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    : Your audience can’t hear you… or maybe they’re just choosing not to?
    Presenting your video content on social media platforms is a
    great way to reach your audience. Video on Facebook has taken hold and the
    platform now
    hosts more
    than 8 billion views per day
    . Twitter Video is growing
    exponentially, seeing
    220x growth
    in video views
    from mid-2015 to mid-2016. These platforms
    certainly present an opportunity to reach viewers, but there’s a catch.
    These viewers are watching but they’re not necessarily listening.
    Content producers are reporting anywhere from 50 to 90% of
    their audience on Facebook are watching video with the sound off. 90% of video
    views on Twitter come from mobile devices and both Facebook and Twitter
    default to having audio off when a video autoplays as users scroll through
    their feeds. People want to watch, but they don’t necessarily want their
    neighbor on the train to hear that cat video they’ve started watching.
    These trends are pushing content providers to get smart on
    captioning, which in truth is the responsible thing to do when taking those
    with accessibility needs into account. Captioning can be a bit
    intimidating. In addition to the process being foreign to many, different
    platforms have different capabilities. YouTube and Facebook support closed
    captions, or the ability to turn captioning on and off as the viewer is
    watching a video. Twitter doesn’t support closed captions (yet) so the only
    captioning option is open captioning, which is presenting captions as part of
    the video itself.
    While you could pay to have captioning done for you, we’d
    like to show you a way to caption your videos for free with a little time and
    effort.
    Closed Captioning
    First, set up a YouTube channel if you don’t have one
    already. You don’t need to publish your content on YouTube but you can use
    YouTube’s tools to generate closed captions for use both on YouTube and on
    other platforms. 
    1: Upload your video content to YouTube, setting your
    privacy setting to “private” so you can work with your content without the
    world watching. 
    2: Edit your video’s settings, and click the “Subtitles
    & CC” tab.
    Note: YouTube can actually automatically caption your
    video for you! If that process has run you’ll see the completed caption file on
    the Subtitles & CC page:
    If not, you can click “Request Processing” and the auto
    captioning will run.
    If you’re ok working from YouTube’s auto captioning, skip to
    step 5! If you want a bit more control, continue on…
    3: Click “Add new subtitles or CC”, then select your
    language.
    4: Options! We interrupt this workflow to let you know
    that you have options here depending on the prep work you’ve decided to do
    ahead of time. 
    4a: If you have a transcript of your content you can upload
    that file. Once uploaded click “Set timings” and YouTube will do it’s best to
    time the transcript to the audio in your video. 
    4b: If you don’t have a transcript file you can select
    “Transcribe and auto-sync” which gives you a blank slate to type out your
    text then have YouTube time that text to the audio in your video.
    4c: Alternatively, you can select “Create new subtitles or
    CC” and you can type text along with your video as it plays, instead of
    allowing YouTube to time for you. More time consuming, but also more accurate.
    5: Once your captions are in place, YouTube provides an
    interface to edit the timing of those captions. You can tweak timing to your
    heart’s content using this interface, or you can download the caption file (see
    step 6) and edit in the text editor of your choice.
    6: While viewing your caption file, you’ll get a button
    titled “Actions” which drops down to present you with a few options. The
    critical options to our workflow are the options to download the caption file.
    Select “.srt” as this is the format accepted by Facebook.
    Voila! You’ve just leveraged YouTube’s captioning features
    to create a file that can be uploaded to Facebook and/or other video
    services that support closed captioning. 
    Open Captioning
    As mentioned above, Twitter’s video service doesn’t support
    closed captioning at this time. That’s not however, stopping people from
    watching Twitter Video content without audio. To present your video with
    captions in this circumstance you’ll need to make the captions part of
    the video itself, also known as “burning in” the captions. You can do this
    in a few ways, including captioning by hand using the text features in
    your preferred video editing software, and there are plenty of tutorials
    available if that’s how you’d like to go.
    The solution we’d like to show you here is to use HandBrake, an open source video transcoder
    with a very useful subtitles feature. Required for this solution:
       
    Handbrake
       
    Your video
       
    A properly timed .srt file
    That .srt file we built in the closed captioning
    instructions can be directly applied here to open cap your content. If you
    skipped the closed captioning section to get straight to the open captioning
    goods and you don’t yet have a .srt file, back to the top you go!
    1: Once you have Handbrake installed, load your video for
    processing using the “Source” button.
    2: Select your video output settings. These are up to you;
    we’re using a custom .mp4 setting since that’s currently the preferred
    format for uploading to Twitter Video.
    3: In the middle of the Handbrake window you’ll have
    four tabs that break down the various components of your output settings.
    Select “Subtitles.”
    4: Under the Subtitles section click the “Track” dropdown
    menu, then select “Add External SRT” and navigate to your .srt file.
    5: Once your captions file is selected, click the “Burned
    In” selection box. ISO-8859-1 defaults as the Srt Character Code (how
    characters are identified and displayed), and this works. UTF-8 is also a common
    character code. If you have non-traditional characters you should look further
    into selecting the character code that will display the characters you
    need properly.
    6: Go back to the top of the window, click “Start” and let
    your video process.
    We suggest that if you’re going to caption your video
    content, plan the visual treatments of your content accordingly. Captions will
    appear on top of any other content in the lower portion of your video so please
    be aware of this when designing lower thirds, bugs, and other graphics. 

    We hope this helps you tackle the task of captioning your
    video content!
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